“Pete Loy and his staff communicated with us very
well. We were out of state and country during most of our
remodeling process and were very pleased with the way the
staff communicated with us including email, phone calls
and pictures. There were able to solve those issues that
arise when taking on a project of this size without problems.
As the wife involved and around more than my husband, I
appreciated the respect I was given by all staff and subcontractors
involved. I would highly recommend them to anyone, esp.
someone who cannot be on sight daily.” - C.D., James
Island
“We were extremely pleased with the project, and
the way it was run. We were very happy with the bathroom
re-model and the final results, in fact the end result of
the project was even better that we envisaged. The staff
was highly considerate and very good at communicating the
project status. Within a very short space of time we were
very impressed with the staff and felt them to be extremely
professional and trustworthy. I would recommend Citadel
Enterprises to my friends.” - F.P., Charleston
“We thank you so much for the great ramp and the
outstanding work by Ron and David! - C.H., Mt. Pleasant
"They were just excellent to work with and I would
definitely use them again. I would recommend them to anyone;
I trusted them to do the job right since I could not be
there, and they did. They were just wonderful." - A.B.,
Isle of Palms
"They were terrific and I give them 100%." - D.G.,
Charleston
"They are just great people to work with and I love
them to death." - J.H., Mount Pleasant
"Thank you for a job well done in the renovation of
the kitchen...I appreciate the kind manner and professionalism
of your employees and other workers...I will be sure to
let everyone know how wonderful you are which is reflected
in the kind of work you do and who you have doing the work."
- U.F., Mt. Pleasant
“I purchased my home in Charleston
in June 2005 and spent much of the last two years working
with small, independent contractors and/or “handymen”
to assist with a near complete renovation of the house.
It was often frustrating, so when I was faced with a structural
project, I did a lot of research to find a company I hoped
would be able to do the work, do it correctly and leave
me feeling confident that I wouldn’t need to worry
that things would go wrong at some point. I can’t
begin to express how pleased I am that I found Citadel Enterprises
and that they did the work. It was like no other 'contractor
experience' I’ve ever had. Their business model centers
on customer service and that’s clear from the very
first meeting with their business development person and
remains so through contract closeout. I was kept informed
throughout the project, they completed the work in a timely
manner and under budget (wow!) and there’s no evidence
of them ever having been at my house, except that I no longer
have the roof leaks or structural issues under my house!
I have already recommended Citadel Enterprises to a number
of friends and colleagues who have mentioned that they have
projects needing completion and I wouldn’t hesitate
to continue recommending them; Citadel Enterprises took
what was a very stressful discovery in my house and turned
it into a worry-free project, exceeding my expectations
at every point in the process!" - J.D., Charleston
"This is the best remodeling experience
I've ever had!" - H.G., Charleston
"We were just very pleased with the
overall experience. - S.S., Mt. Pleasant
"I have nothing but great things
to say about [CITADEL ENTERPRISES]. They have a unique organization,
and I'm just very pleased with everything." K.B., Mt.
Pleasant
"You are so fortunate to have employees
who are superb in every way: highly professional and technically
skilled; extremely conscientious and accommodating; great
people skills; innovative and creative--in short, all around
terrific people. You and your team set the standard for
what a residential contractor/remodeler ought to be. I'm
sure you're rightfully proud of the professionalism and
high quality work your team turns out, and we're grateful
for a job well done." A.B., Mt. Pleasant
“The experience with CITADEL ENTERPRISES
was excellent plus. I would definitely have them do work
for me again.” - A. B., Isle of Palms
“Having been through several construction
projects, they came in on a very difficult situation and
they were wonderful, superb from start to finish. They were
phenomenal. If we had used them to start with, we would
never have had a problem with our roof. They knew what they
were doing.” – S. W., Charleston
"We’re very pleased with the
scope and quality of the work. Nice to see skilled workers
who take pride in their craftsmanship." - R.M., Mt.
Pleasant
"In an age in which a lot of companies
are becoming insensitive to consumers, it’s delightful
to see how CITADEL ENTERPRISES has maintained such professional
standards." - E. D., Mt. Pleasant
"We have always been impressed with
the workmanship of your employees and have certainly appreciated
their courteousness." - M.E., Isle of Palms
"I appreciate your willingness to
work with us. You offered numerous suggestions and were
good at explaining everything that was going on. Thanks
for a job well done." - K.S., Mt. Pleasant
"Our experience with all aspects
of CITADEL ENTERPRISES was wonderful. We appreciate the
thoroughly professional manner of your entire staff. The
quality of repairs was excellent." - K.H., Charleston
"It was a pleasure to work with you
and everyone at your company. You run a construction business
the way it should be run." - P.P., Charleston
"The work was estimated, reviewed
and completed in a very professional manner. The house looks
wonderful and is now completed to the standards I desired."
- L.F., Mt. Pleasant
AWARDS
-
2010 Guildmaster with
Highest Distinction Award
-
2009 Guild Master With
Distinction Award
-
2008 Guild Master with
Highest Distinction Award
-
PRISM Award - Best Remodel
$150,000-$300,000, 2009
-
PRISM Award - Best Customer
Service, 2009
-
PRISM Award - Best Customer
Service, 2008
-
PRISM Award - Exceptional
Service, 2008
-
Chrysalis Award - South
Carolina Remodeler of the Year, 2004
-
Chrysalis Award - South
Carolina Remodeler of the Year, 1998
-
Chrysalis Award - Best
Marketing Program/Volume under $500,000, 1997
-
PRISM Award –
Best Company Image, 1996
-
PRISM Award –
Best Outdoor Living Space Remodel, 1996
-
PRISM Award – Remodeler
of the Year, 1995
-
PRISM Award –
Best Company Image, 1994
-
Cox Lumber – Winner,
Best Deck Design, 1993
-
Spike Award –
Member Recruitment, National Association of Home Builders